This privacy policy describes how Florelle collects, uses, and protects the information you provide to us as part of our website design and visual identity services.

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1. Information We Collect

When you contact us by email or collaborate with us on a project, we may collect the following information:

• Your full name

• Your email address

• Your phone number (if provided)

• Information required for your website (text, photos, design preferences, legal information such as your disclaimer)

• Your billing information

We only collect the data necessary to prepare, complete, and invoice your project.

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2. How We Use Your Information

The information we collect is used solely to:

• Assess your needs and prepare a quote

• Design and develop your website or visuals

• Contact you during the project

• Produce your invoices and manage administrative follow-up

Your information is never shared, sold, or used for any other commercial purposes.

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3. Data Retention

We keep your information for as long as necessary to:

• Complete your project

• Comply with legal and tax obligations

• Provide post-delivery support if you have selected a maintenance plan

Upon request, your information can be deleted from our records after the project is completed (except for legally required data such as invoices).

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4. Data Sharing

We do not share your personal information with third parties, except when necessary to:

• Host your website (e.g., via the chosen platform)

• Process your payments (e.g., through a secure billing platform)

• Comply with legal requirements or requests from competent authorities

In all cases, only essential information is shared.

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5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or disclosure. However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute security of information sent by email.

6. Cookies and Analytics Tools

The websites we create may use cookies or analytics tools to improve user experience and measure traffic. Their use depends on the chosen platform and can be managed by visitors through their browser settings.

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7. Your Rights

You may at any time request:

• Access to the information we hold about you

• Correction of inaccurate data

• Deletion of your information once the project is complete (except for legally required data)

To exercise your rights, you can contact us at: flor.elle@outlook.com

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8. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and the update date will be revised accordingly.

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Last updated: September 2025